The stereo does have its own volume knob, as well as steering wheel volume controls, and a button each for the various modes (FM, CD, etc.) Changing CDs in flight is a bit tough since the changer is in the trunk, and there's no slot in the center stack (unless you take out the navigation system's DVD). Changing bass, treble, and such is done by pressing a music-note button, then selecting the item from a menu using the right-hand knob, then clicking the knob, then changing the setting with the knob, then clicking the knob again, then pressing ESC or another button.
The instruction manual does contain instructions for just about everything, though it's inconveniently set up as a series of paperback books in a loose leaf binder, an arrangement which makes it hard to go from one book to another, as they all jam up and need to be shoved around. A single big book, paperback or spiral bound, would be far easier for reference - and we suspect all owners will need reference now and then.
Inside, depending on how well you option the Touareg, you can have a pretty high degree of luxury appearance with optional wood trim to go with the brushed aluminum. The instrument panel is shared with the $65,000 (base) Phaeton, with a large round speedometer and tachometer separated by an LCD panel, and four small gauges for oil, gas, temperature, and voltage, all white on black and surrounded by bright chrome trim rings. The smaller gauges are somewhat hard to read but the overall effect is quite nice, and they give actual numbers instead of "Low and High." As usual, we appreciated Volkswagen's very precise fuel gauge; an alarm sounds when you have only three gallons left.
Some of the interior controls feel very good, but others feel a bit cheaper, particularly the emergency brake release and the smooth, undifferentiated cruise control buttons. The seat adjustments are hard to use, and the headlight buzzer and no-front-passenger chimes are annoying (especially when the no-front-passenger chime started to sound each and every time we started up).
Visibility is good in all directions, though the height of the vehicle means you won't be seeing things that are very close by and lower than you are. The optional xenon headlights are very bright, and the brights are conventional halogen bulbs that go on in addition to the xenon headlights for excellent short and long visibility. The electronic headlight switch is a bit confusing in its function, and whenever the headlights aren't on, a "DRL" light shows up on the instrument panel to let us know that the daytime running lights are on (not that you can shut them off). Presumably this is so at night you'll know when the headlights aren't on, though one would think that the absence of instrument panel backlighting would be a big clue. There are parking lights, but they are not connected to the interior lighting. At night, labels are backlit in bright red, which preserves night vision and Volkswagen's new red-lighting tradition; but the instrument panel is backlit with a more restful white. The outside mirrors can be told to fold in at the turn of their adjusting knob.
Windshield wipers are thick and short, and seem ready to tackle heavy rain or snow, but we were surprised at the small number of choices on the variable-interval wipers. The rear wiper-washer covers a large area and works well, as do both front and rear defrosters. The rear defroster had extra coverage of the wiper blade to avoid freeze-up, and rear windows also had electric defrosting.
A pair of primitive, but functional cup holders sit between the front seats; rear passengers have a set that folds out of a flip-down center armrest. There are map pockets on all four doors, and a two-level center storage unit which was sometimes a bit hard to open. The top part of the storage unit flips over to become a rear cup holder. There are numerous power outlets, all the cigarette-lighter type, and a first aid kit next to the CD magazine in the hatch.
Storage space is neither generous nor stingy, falling between mid-sized and full-sized SUVs. You can easily lay a full-sized suitcase down and have room for another one lengthwise before hitting the hatch; a well-designed shade draws out and hooks in to cover the contents of the hatch very thoroughly, allowing nary a peak. As with most SUVs, the hatch can be opened as a whole, or you can just pop the glass. Unlike most SUVs, the hatch can only be opened electrically - from the driver's door or from the key fob. There is only a single mechanical keyhole in the outside of the car.
The slats in the moonroof allow hot air out without letting sunlight in. Volkswagen's usual dial-type sunroof control is the best we've seen. Children in the back will appreciate the sunshades that pull out to cover the rear side windows without completely blocking the view.
The Touareg has many safety features, including front and rear side airbags, side curtain airbags, and head restraints for all seats. Volkswagen, like Lexus, has chosen to use General Motors' excellent OnStar concierge/safety system. Available, but not on our test car, is a parking assist program, which can help to avoid both bashing other cars and running over actual people. The Touareg received either four or five stars in various government safety tests.
Our vehicle had the advanced entry system, which automatically unlocks either front door when you touch it (if you have the key fob), and puts external locking buttons onto each door; it can be set to unlock just the driver's door, or all doors at once. All Touaregs come with a semi-remote window raising/lowering feature: put the key into the driver's lock and hold it on lock or unlock, and the windows will all raise or lower themselves, followed by the sunroof. It takes some patience, and a remote version would be nice, but it is a handy feature to avoid getting back in and putting the key in to raise a window or two, or to cool off the interior a bit before getting in. Probably more useful is the optional power adjustable steering wheel - moving in and out as well as up and down.
The base price of the Touareg V8 is $43,255, including destination. Our test car had the premium package, which at a hefty $7,600 does much to make the Touareg into a luxury vehicle: it adds the navigation system, xenon headlamps, keyless access, memory seat/steering column/seat belts, power adjustable steering column, wood interior, air suspension, and leather. It also had the $600 winter package (heated steering wheel, rear seats, and ski bag), rear differential lock ($550), and four-zone air conditioning ($1,200). The total, including destination and emissions charge, was $53,355.
By comparison, the base Touareg V6 is $36,515, and the diesel - which includes the air suspension, OnStar, xenon headlamps, and other features - starts at $58,415.
The Touareg is a good example of what can happen if time, attention, and technology are applied to make the functional parts of an SUV be all they can be, but also a cautionary tale of the need for judgment and end-user testing of controls. Without the luxury package and navigation system, there are far fewer annoyances, and the price is very competitive with other luxury SUVs; if you do not need the extra space, it is a far more enjoyable vehicle than the larger Cadillac Escalades or any of the Lincoln trucks. It will be interesting to compare it to the Jeep Grand Cherokee Hemi, which has a far different design approach, and is likely to be not as agile on-road (or to have as much ground clearance), but will have a 325 horsepower Hemi engine option - with much less weight to propel.
On the whole, the Touareg is quite an achievement, with strong on- and off-road abilities and masses of well-controlled power; we suspect it'll find even more popularity once the rough edges have been polished a bit more.